Help & FAQ

Find answers to common questions about VitaAura

Getting Started

How do I create an account?
Click the 'Sign Up' button and follow the registration process. You'll need to verify your email, select your role (member, instructor, admin), and join or create an organization.
What is an organization?
Organizations are gyms, corporate wellness programs, universities, or any fitness facility. You need to join an organization to access and book classes.
How do I join an organization?
You can receive an invitation link from an organization admin, or create your own organization if you're managing a facility.

Booking Classes

How do I book a fitness class?
Go to the Schedule page, browse available classes, and click 'Reserve Spot' on any class. You'll see confirmation once your spot is reserved.
Can I cancel a class reservation?
Yes! Go to My Classes, find your reservation, and click the cancel button (X icon) to cancel your spot.
What happens if a class is full?
If a class is at capacity, you'll see a 'Class Full' indicator. We're working on adding a waitlist feature soon!
Where can I see my upcoming classes?
Visit the 'My Classes' page to see all your current and past class reservations.

For Instructors

How do I create a class as an instructor?
If you have instructor permissions, go to the Gym Admin dashboard where you can create and manage your classes.
Can I see who enrolled in my classes?
Yes! In the Gym Admin Classes page, click on any class to view all enrolled students and their details.
How do I track attendance?
The platform tracks class enrollments automatically. View detailed enrollment data in the class details dialog.

For Organization Admins

How do I invite members to my organization?
In the Gym Admin dashboard, go to Members and use the 'Invite Members' feature to send email invitations with role assignments.
What roles can I assign?
You can assign roles including member (student), instructor, employee, manager, director, and admin. Each role has different permissions.
How do I manage classes?
Go to Gym Admin > Classes to create, edit, or delete classes. You can set capacity, schedule, location, and assign instructors.

Account & Settings

How do I update my profile?
Go to Settings to update your display name, username, avatar, and other profile information.
Can I switch between organizations?
Yes! If you're a member of multiple organizations, you can switch between them using the role selector.
How do I change my role?
Use the role switcher in the navigation to toggle between your different roles (if you have multiple).

Still need help?

Our support team is here to assist you with any questions