Privacy Policy

We collect information that you provide directly to us, including:

• Account information - name, email address, username, and password
• Profile information - display name, avatar, preferences, and bio
• Activity data - class enrollment, attendance history, and fitness records
• Organization data - membership information and role assignments
• Communications - messages, feedback, and support requests

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your class reservations and manage your enrollment
• Send you technical notices, updates, and support messages
• Communicate with you about classes, events, and organizational updates
• Monitor and analyze trends, usage patterns, and activities
• Detect, prevent, and address technical issues and security concerns

We may share information about you in the following circumstances:

We take reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. We use industry-standard encryption for data in transit and at rest. However, no internet or email transmission is ever fully secure or error-free. We encourage you to use strong, unique passwords and enable two-factor authentication when available.

We store your information for as long as your account is active or as needed to provide you services. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain certain information for legal or regulatory purposes. You may request deletion of your account at any time through Settings or by contacting support.

You have the following rights regarding your personal data:

We use cookies and similar tracking technologies to track activity on our Service and store certain information. Cookies are small data files that may include an anonymous unique identifier. We use essential cookies for authentication and security, and optional cookies for analytics and preferences. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, some features of our Service may not function properly without cookies.

Our Service may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Our Service is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top. You are advised to review this Privacy Policy periodically for any changes. For significant changes, we will provide a more prominent notice, such as an email notification.

VitaAura is a multi-tenant platform serving multiple fitness organizations. Your data is logically isolated to your organization(s) and is not shared with other organizations unless explicitly authorized by you. Each organization may have additional privacy policies that apply to your membership with them.