Privacy Policy
Last updated: 12/9/2025
1. Information We Collect
We collect information that you provide directly to us, including:
- Account information (name, email address, username)
- Profile information (display name, preferences)
- Class enrollment and attendance data
- Organization membership information
- Communications with us
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process your class reservations and manage your enrollment
- Send you technical notices, updates, and support messages
- Communicate with you about classes, events, and organizational updates
- Monitor and analyze trends, usage, and activities
- Detect, prevent, and address technical issues and security concerns
3. Information Sharing and Disclosure
We may share information about you as follows:
- With Your Organization: Your profile, enrollment, and attendance data is shared with the fitness organizations you are a member of.
- With Instructors: Class instructors can see enrollment lists and attendance for their classes.
- With Other Members: Basic profile information may be visible to other members of your organization.
- For Legal Reasons: If required by law or in response to valid legal requests.
4. Data Security
We take reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no internet or email transmission is ever fully secure or error-free.
5. Data Retention
We store your information for as long as your account is active or as needed to provide you services. You may request deletion of your account at any time by contacting your organization administrator.
6. Your Rights and Choices
You have the right to:
- Access and update your profile information at any time
- Request a copy of your personal data
- Request deletion of your account and associated data
- Opt out of non-essential communications
- Update your notification preferences
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
8. Third-Party Services
Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.
9. Children's Privacy
Our Service is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Multi-Tenant Platform
VitaAura is a multi-tenant platform serving multiple fitness organizations. Your data is isolated to your organization(s) and is not shared with other organizations unless explicitly authorized.
12. Contact Us
If you have any questions about this Privacy Policy, please contact your organization administrator. For platform-level inquiries, please refer to the Terms of Service for contact information.